• CPW1 – Performance in business meetings

One of the best skills you can have as a working professional is the ability to run an effective business meeting. This module will teach you skills related to participating in meetings. You will learn how to arrange, perform in, and conclude meetings.

The goals of this module is to enable you to participate effectively in formal meetings at your workplace specifically focusing on how to write agendas, meeting minutes and reports as an outcome of a meeting.

As part of this module, you will have an opportunity to develop your performance in business meetings through role plays with your peers and receive feedback from the group.

• CPW2 – Workplace communication

Successful people (more often than not) have excellent workplace communication skills. Whether you work at front end or back end, effective communication skills are critical to influencing others, building trust, rapport, and improving relationships/results.

This module will help you understand the importance of effective workplace communication skills, techniques and communication strategies essential for performing or dealing more effectively in workplace while developing your potential for professional success.

• CPW3 – Presentations

This module will provide you with in-depth knowledge and skill building in the planning, preparation and delivery of truly engaging presentations. You’ll learn how to use specific tools and techniques for presentation creation and delivery which will enable you to conduct powerful presentations that engage your audience throughout. As part of this module, you will have an opportunity to develop and present to your peers and receive feedback from the group.

• CPW4 – Business writing

Reports. We all need to write them, but how do you make yours stand out? In this module you will learn how to produce effective high-quality reports and documents. Explore step by step everything you should consider to make your reports credible, well organised and clearly presented – including how to plan, research, structure and display your information to best engage your audience.

This module requires you to write a business report and to write emails. The skills you learn are essential and will be used on a daily basis in your careers. Often colleagues and clients make their first contact via email and the initial impression of the person is created by that email. Employers have high expectations of written documents; expecting error-free reports using a logical structure, correct grammar, spelling and punctuation.

(This module is possibly the most challenging part of the course and requires participants to improve their written English, whilst communicating in a business environment).

• CPW5 – Reporting to managers

Reporting to the manager/management team on important information on either your team, the business status or its progress are likely to be the requirements in your workplace in the future if not already. This module will discuss how vital it is to report on updated, complete, accurate, and factual information, as this will impact on all the decisions of the business.

For example: Your manager demands you report on a weekly basis: a painstaking weekly exercise in MS Excel or MS PowerPoint, or both. It easily takes up to a few hours every week to produce and share the report. The format your manager provided doesn’t reflect your team’s efforts and progress very well. Once completing this module this no longer will be an issue.

• EAW1 – Australian workplace culture

Did you know that Australians think of themselves as direct, plain, and blunt in their communication? However, in reality, they will avoid being direct when giving an order, and they perceive direct orders as rude. If you are new to the Australian workplace this module will provide you with more insight into your rights and responsibilities in the Australian workplace, and give you a better understanding of the standards of professional behaviour expected here.

You will also learn about the differences in cultural diversity and how that impacts on modern Australian workplaces. You will cover ways to encourage diversity in your workplace, and prevent discrimination. Workplace diversity means recognising and respecting the value of human differences and creating an environment where all the abilities and experiences of our employees are used to their fullest.

On completion of this module, you will understand how to operate in a professional environment in Australia.

• EAW2 – Workplace relationships

Being an effective communicator in the workplace is an invaluable trait. This module is designed to build your interpersonal skills by teaching you to be more responsive to others and foster positive workplace relationships.

This module will focus on communication, networking skills and behaviour, and suggest ways on how to create and maintain workplace networks that are based on a culture of feedback, openness and trust.

• EAW3 – Professional Performance

Leaders grow leaders. Effective leaders are self-aware and have the capacity to empower others and influence to achieve their potential. This module will focus on understanding the kind of habits that allow both leaders and the people they work with to focus on optimal professional performance.

You will develop creative and critical thinking skills. The module also describes the performance outcomes, skills and knowledge required to be an effective and pro-active member of an innovative team, as well as working effectively with others in a diverse team environment.

• EAW4 – Prepare a tailored job application

A resume is your ticket to an interview where you can sell yourself! It’s a 1 or 2-page summary of your education, skills, accomplishments, and experience. A resume does its job successfully if it doesn’t exclude you from consideration.

To prepare a successful resume, you need to know how to review, summarize, and present your experiences and achievements effectively.

This module develops the skills and knowledge necessary to successfully tailor a job application for a specific job. It describes how and where to find suitable job advertisements and how to analyse and successfully address selection criteria or job requirements in a tailored job application. It includes writing a cover letter and resume.

• EAW5 – Interview preparation

A job interview can make even the most self-confident person nervous. Preparation is the key to help ease pre-interview jitters. If you were asked to talk about yourself or what you’ve done, what would you say? Do you have a standard introduction about yourself for interviews?

In this module, you will learn how to present yourself effectively to employers and recruiters on paper and in person, and develop strategies to help you stand out from other applicants. It includes techniques such as predicting likely interview questions and participating in mock interviews, as well as advice on how to dress and behave in interviews, and an analysis of the stages of an interview.